Released on: September 18, 2008, 3:21 am

Press Release Author: 20:20 MEDIA

Industry: Computers

Press Release Summary: Canon India Pvt. Ltd. announced the launch of free customer
service camps for printers across 1 cities. This is launched just before the festive
season, in tune with Canon's promise of Delighting you Always.

Press Release Body: New Delhi, September 18, 2008: Canon India Pvt. Limited, India’s
No.1 Complete Digital Imaging Company announced the launch of their 11 city free
customer service camps for printers. These camps start on September 18, 2008 and
travel through the cities of Jaipur and New Delhi in the North, Kolkata and Guwahati
in the East, Mumbai, Pune and Goa in the West, Bangalore, Chennai, Hyderabad and
Kochi in the South. Spanning the entire country to ensure that Canon customers
across the length and breadth of the country are touched with the camps the program
finishes on December 21, 2008. This mega free service camps for printers are
launched just before the festive season to ensure that customers are delighted as
always by Canon’s innovation in service

The service camps will be conducted in strategic locations in these cities to help
more and more customers conveniently reach these destinations and avail this unique
opportunity. Commenting on such a widespread customer service initiative by Canon,
Mr. Alok Bharadwaj, Senior Vice President, Canon India said, “At Canon we consider,
service as a key differentiator for our products. The free service that we extend to
our customers is our way of proactively reaching out to customers and reassuring
them that the company cares.” He further added, “Apart from free service these camps
also intend to educate customers maintain healthier printers and run them cost
effectively.”

The customers can just walk into any service camp with their product to avail the
free service camp.

Mr VP Sajeevan, Assistant Director, Consumer System Products Division, Canon India
added, “We have planned this activity around the time of regional festivals in most
of these cities as it is the opportune time to grab the customers’ attention to
issues of ill effects of refilled cartridges and the eventual cost increases on
using the same. This will also be an ideal ground for channel partners to re-connect
with the existing customers, yet another unique way by Canon to help channel
partners.”

Mr Shamim Qadri, Assistant Director, Market Engineering added, “As part of our
constant endeavour to provide world class service to the customer and bring the
Canon experience close to him, we have initiated the service camps to help the
customer extend the life of his Canon printer. The life of a printer is dependent on
its proper usage and maintenance. At Canon it is always our effort to educate
customers on better maintenance of their printers. This camp is one more step
towards this effort. We see this as another initiative towards our motto of
Delighting you Always”

Continuing its tradition of designing innovative consumer contact programmes this is
yet another way in which Canon will reach out to its customers spread across various
regions of this vast country and create an emotional connect.

About Canon Inc
Canon Inc. is a global leader in photographic and digital imaging solutions. Its
global network now includes 184 companies, employing some more than 108,000 people.
It is dedicated to the advancement in technology and innovation and commits 10% of
its total revenue each year to R&D. Canon has consistently remained as one of the
top 3 companies to have earned the most number of patents over the last decade.
Since 1993, Canon continues to be ranked as one of world's largest corporations by
the Fortune Global 500 Ranking. Guided by its kyosei philosophy, which focuses on
"living and working together for the common good”, Canon delivers high performance
and user-friendly products and solutions to improve efficiency both in the office
and home environment. More information is available on www.canon.co.in.

Canon in India
Canon India Pvt. Ltd. is a 100% subsidiary of Canon Singapore Pte. Ltd. a world
leader in imaging technologies. Set up in 1997, Canon India markets 145
comprehensive range of sophisticated contemporary digital imaging products that
include photocopiers, multi-functional peripherals, fax-machines, printers,
scanners, All-in-ones, digital cameras, camcorders and multi media projectors. Five
Technology ‘imaging’ engines of Optical, Electrophotography, Bubble Jet,
Semiconductor and Display drive these cutting-edge technology products. The company
today has offices in 7 cities across India and employs over 600 people. Canon has
360 primary channel partners, 4000 secondary retail points, 50 Canon Flagship stores
& 32 Canon Care Centres. Canon products are available in over 300 towns in India.
Overall Canon’s presence is expected to increase to 6000 outlets by December 2008.

Creating an industry benchmark with new technologies in the latest product range the
company launched 80 new products in 2007 .Overall, Canon India touched revenue of
Rs. 510 Crores in 2007.

Canon India has a Software Development Centre located in Noida. Set up in the middle
of 1999, the Canon Software Development Centre is one of the six such cutting edge
technology centres established by Canon Inc. globally. It develops original
technologies as well as supporting Canon marketing companies worldwide with
application software. Canon India is ISO 9001:2000 and ISO14001:2004 certified and
its Software Development Centre has achieved the CMM level 3 status. In 2006, Canon
India received the CII-EXIM Business Excellence Award for Strong commitment to
excel.

For further details contact:
Amrita Chatterjee
20:20 MEDIA
9871328476

Web Site: http://www.canon.co.in

Contact Details: Amrita Chatterjee
20:20 MEDIA
9871328476